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All companies who provided client testimonials have placed a high level of trust in Viperlink as their service provider for managed services. Feedback comments for the Performance Scorecard averaged 4-plus points out of 5, when evaluated for user satisfaction and reliability, and enhanced and optimised business agility through the managed services provided.
Viperlink scored a full 5 out of 5 on the Performance Scorecard when evaluated for speedy response to IT complaints and problems, as well as providing and suggesting better IT solutions, and design prototypes.
Most, if not all, of Viperlink managed services clients gave a Performance Scorecard value of 5 out of 5 maximum rating – and indicated that they would strongly recommend Viperlink’s managed services and solutions.
These open endorsements mean that potential clients and prospects – from other companies and organisations – who are looking to outsource their IT departments, can feel confident when contacting Viperlink with no worries about quality assurance.
Viperlink’s Managed Services Highly Regarded
In essence, Viperlink’s managed services are highly recommended by present day client-users who are gaining from the services and solutions, and who give an outright “Yes, you can subscribe to these offerings now!”
Mr Lee Kim Huat of Singapore Piling and Civil Engineering notes: “It’s very important to have the right trusted advisor for IT infrastructure. Just like our piling work, a good foundation enables us to optimise our time and effort. That’s why we trust Viperlink to help us with our IT managed services. In fact, prospective clients can depend on them just like us.”
Ms Merina Chua of BBR Holdings highlights: “We have a good business partner relationship with Viperlink because their IT solutions work well with our IT investments, and we derive good value from this work arrangement. If you have a need, why not contact them?”
Belship Management IT manager, Mr Tay Cheng Peow concludes: “Our collaboration with Viperlink has enhanced our effectiveness and reliability with cost-effective IT managed services, and is today a valuable asset to our company’s business delivery and workflow. I think you will also gain when you contract your IT needs to Viperlink’s technical support team.”
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Performance Scorecard