IT Service Plans

Support You Can Trust, Protection You Can See

Protect, Secure & Recover

At Viperlink, we understand that cybersecurity isn’t just for big enterprises. Our SupportPack Plans are designed to help SMEs stay protected, compliant, and resilient – without the jargon or the overwhelm. Whether you’re starting with the essentials or need enterprise-grade support, we’ve got the right plan to suit your needs.

With up to 50% PSG grant support for eligible businesses, there’s never been a better time to get secured.

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BASIC

Essential Security & Backups for Small Business.
$ 52 user per month
  • PROTECT
  • Automated system updates and security fixes
  • Essential device protection
  • Email threat filtering
  • Staff cyber safety training
  • 24/7 active monitoring
  •  
  • RESPOND
  • Centralised support ticketing
  • Quick action plans for incidents
  • Smart alerts and notifications
  •  
  • RECOVER
  • Local system backups
  • Disaster Recovery checklist
  • Cloud backup with remote access
  • Daily automated backup checks
50% PSG

STANDARD

Extra Protection with 24/7 & Expert Support
$ 62 user per month
  • PROTECT
  • Automated system updates and security fixes
  • Essential device protection
  • Email threat filtering
  • Staff cyber safety training
  • 24/7 active monitoring
  • Advanced threat prevention
  • Controlled access by user/device
  •  
  • RESPOND
  • Centralised support ticketing
  • Quick action plans for incidents
  • Smart alerts and notifications
  • Continuous network watch
  • Fast remote problem resolution
  •  
  • RECOVER
  • Local system backups
  • Disaster Recovery checklist
  • Cloud backup with remote access
  • Daily automated backup checks
  • Scheduled recovery testing

PREMIUM

Complete Security with Fast Recovery & Business Continuity
$ 102 user per month
  • PROTECT
  • Automated system updates and security fixes
  • Essential device protection
  • Email threat filtering
  • Staff cyber safety training
  • 24/7 active monitoring
  • Advanced threat prevention
  • Controlled access by user/device
  • Compliance and policy safeguards
  • Data encryption for sensitive files
  •  
  • RESPOND
  • Centralised support ticketing
  • Quick action plans for incidents
  • Smart alerts and notifications
  • Continuous network watch
  • Fast remote problem resolution
  • Dedicated threat response team
  • Real-time threat alerting
  • Emergency support
  •  
  • RECOVER
  • Local system backups
  • Disaster Recovery checklist
  • Cloud backup with remote access
  • Daily automated backup checks
  • Scheduled recovery testing
  • Longer backup storage time
  • Real-time data replication
  • Instant system failover
  •  
  • MICROSOFT LICENSE
  • Microsoft 365 Business Premium

Discover What Real Managed Services Can Do for You

Are you truly getting proactive managed IT services or just break-fix support?

Learn the key differences and why a true MSP offers more than just help desk fixes. Discover what effective IT support should look like !