Making Technology Work For You

IT Solutions for Small, Medium Businesses

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Reliable IT support and robust cyber security for SMBs and SMEs

Using technology to help more than 200 companies support business growth, make informed decisions and increase productivity

We help companies leverage the power of technology

In today’s fast-paced digital landscape, businesses need a reliable Managed Service Provider (MSP) to stay ahead of the curve. That’s where we come in, helping companies leverage the power of technology to drive growth and success. As your trusted MSP partner, we offer comprehensive IT solutions tailored to your unique needs, ensuring seamless integration and maximum efficiency.

Managed IT Services

What We Offer

Backup and Recovery

Backup solutions with zero downtime, monitoring, support and recovery processes.

Cloud Solutions

Enhance the way you use applications and store files with our cloud computing solutions

Cyber Security

Protect your workstations, servers and company against today’s ever changing cyberthreats

Professional IT Services

We develop solutions that help your business understand the full potential of its technology systems and investments

and many more

BENEFITS

Why Managed IT Services

IT Security

SMEs are particularly vulnerable to cyber-attacks as many are not equipped to address the changing IT threats. Our solutions help identify and manage your risks to keep your business safe and compliant with data protection laws and regulations.

Data protection

To ensure business continuity as quickly as possible, you need a rigorous, well-designed data backup and protection plan. We can put in place business recovery measures that protect you against data loss even if something happens to your physical IT equipment.

Proactive Solutions

Anticipating problems instead of reacting to them and keeping your technology working at its best instead of waiting for it to break down. This brings you greater security, productivity and returns on your technology investments — and also peace of mind.

Predictable Costs

With managed services, you gain more control over your IT expenses. A cost structure tailored to your business billing means you can budget with confidence instead of incurring unexpected costs when something breaks down.

Operational efficiency

We help you get full value from the technologies you’ve invested in. That means maintaining peak performance of the hardware and software you already own, reducing or eliminating downtime, and strategizing on the tools and systems that will best serve your needs down the road.

No geek speak

You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

Why Choose Viperlink

Our strong sense of identification with client projects means that we constantly strive to provide reliable and affordable IT support, infrastructure, and equipment that scale as your business grows. We have 25 years of experience in the IT industry and have provided solutions to more than 200 SME clients.

So, why choose us? Here are a few to begin with

Reputable

We have been around since 1997. Our proudest accomplishments are our long-term clients put their trust in us who year after year

Local, personalised support

You will have direct access to your account manager. All our support staff are right here in Singapore.

No complicated IT jargons

Most IT techs are hard to talk with, not us. We are here to help you and keep it simple

Comprehensive onboarding

We go through a thorough onboarding with you to understand your IT network and infrastructure, we leave no stone unturned. This helps us to identify problems and prevent them.

Proactive Support

Our thorough knowledge of your practices and procedures helps us to prevent or react swiftly to possible hiccups

Commitment

We are committed to delivering outstanding IT solutions. We will handle every detail and coordinate all vendors so you can be assured that your project will be completed on time and on budget.

Testimonial

What our clients say

Krisenergy Ltd

Michael Whibley - VP Technical

KrisEnergy’s resource business is complex, so having an IT support partner that is both reliable and quick to respond is important to our operations running efficiently. Having been with Viperlink for 8 years, I feel that we have a real partnership with them; not only do they listen and take care of our technical requirements, but they also discuss options, make recommendations and work with us to define our IT strategy. We have a support package that has given us the flexibility we need as our business evolves and changes.

BELSHIPS MANAGEMENT SINGAPORE PTE LTD

Anthony Sng - CFO

We have been with Viperlink for almost 19 years now and have been using their SupportPack proactive IT package. They provide us with a proactive and well-placed service which has made a significant impact on the stability and efficiency of our network. Viperlink provides us with remote and on-site support for our Singapore, Shanghai and Tianjin offices. The team is competent, always quick to respond to our issues efficiently. Viperlink understands we need technology to do business, so they make sure our technology is always running smoothly. Their dedicated team care of all our technology needs.

BAN NEE CHEN PTE LTD

Kelly Ng - Manager

Viperlink has been helping us with most of our IT support. Every time we send a support ticket, our problems have been resolved with relative speed and efficiency. The technicians on hand are personable and friendly, it is assuring knowing they are available when needed. A professional company that has taken time and effort to learn the requirements of our business and support our needs accordingly. The quality of service has resulted in minimized network failures and disruption. We have peace of mind knowing there is a team of experts behind us, guaranteeing high levels of service and solutions that give our business a competitive edge.

MIZUHO BANK

Yasuhiro Oka - Director /CFO

l represent our company in recommending the services of the Viperlink Pte. Ltd.. We have been using Viperlink services since December 2015. They have provided our company with excellent support in the areas of IT. They are very reasonably priced, and always do exactly what we ask of them. | am confident about the services of Viperlink and | will surely recommend Viperlink as a solid and reliable vendor, and experts in their field.

CHEMIKALIEN SEETRANSPORT SINGAPORE PTE LTD

Ong Theng Lek - General Manager

When we first onboarded with Viperlink 2 years ago, they handled and managed our entire set up in the cloud. They are quick to respond to our IT needs and handle all our technology related installations. This IT partnership gives us the flexibility to discuss options, growth and IT strategies for CST Shipping Singapore. Viperlink continually monitors and evaluates our IT network, hence, they can detect a problem before it escalates. This ensures the reliability and stability of our IT assets which is key to maintaining availability and performance of our operations. Ong Theng Lek